Returns & Exchanges

At Mous, we are committed to ensuring you are completely satisfied with your purchase. If your tech protection isn't a perfect fit, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the products in their original packaging to ensure they are protected during transit and include all original accessories.

• 3.
  Ship It Back

  Print your prepaid shipping label, attach it to your package, and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days.